GSpot
Retro Shirts
Vintage Shirts
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GSpot
Retro Shirts |
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Frequently Asked Questions |
FAQS:
Do you offer women's cut bowling shirts? We offer traditional, unisex shirts. This helps keep our cost down and prices low for our customers. Do you offer larger sized bowling shirts (3X & up)? Most of our bowling shirt styles are available in 3X. We are the only online bowling shirt company to offer 4X, 5X, and 6X in some styles. We may be able to special order even larger sizes - call or e-mail us during business hours. What kind of material are the shirts made of? The Classic Bowlers, Retro Bowlers, and Lounge Shirts are a poly/cotton blend. They are lightweight and super easy to care for permanent press. The Classic Silk are 100% pure Silk. The Night Wear are a rayon/polyester blend. These are heavier weight with a soft, drapey feel. How do you wash & care for the shirts? For most of our shirts, we recommend cool wash, drip or tumble dry. NEVER dry clean and NEVER iron on a screenprinted design. NEVER use a hot dryer to dry your shirts. For The pure Silk Classic Silk Line DRY CLEAN ONLY! For chainstitched names, what does "$4.95 per word" mean? Chainstitching is cursive. The general rule is if your pen comes off the paper, that's the word break. To write "Barry" on a shirt, it is one word. If you want "Little Barry ," that would be two words. If you go by the name "J. T." we will charge you for just one word (no extra charge for punctuation marks). If you have further questions feel free to call us during business hours. Where are the chainstitched names put on the shirts? Traditionally we put names on the left chest of the shirt, above the pocket if there is one. How will you know where to put the suede embellishments I ordered? You must let us know in the "Comments" section of the checkout process. If you want a bowling ball & pin embellishment on the right sleeve, you must tell us in the Comments box, and on which shirt. If you do not indicate where you want the flock, we will put it on the right collar of the shirt. return to top Do you ever offer discounts? We usually have sales or specials before and during the major holidays. We will give a 10% discount for schools and charity organizations. Please call e-mail for details. Do you offer bulk wholesale pricing? Absolutely! For pricing, shipping, minimum orders, and payment options. E-mail or call during business hours. What are your shipping costs and methods? We have a price schedule in our shopping cart. If you request expedited shipping, be aware the shipping charge is an estimate only. Our Standard Shipping service is UPS Ground, a 3-5 day service. UPS Next Day Air, 2nd Day Air, & 3 Day Select are also available. International shipments go via USPS Global Priority Mail (Air Insured for orders $100 or more). If you have further shipping questions feel free to call or E-mail us. . Do you offer secure online ordering?Not at this time. We are currently setting up a secure server to process safe, secure online credit card transactions. At this point in time we ask that you use our e-mail form. You will be contacted by telephone by a real person to complete your order. How can I track my online order? Once your order is placed online, you will receive two e-mails: an ORDER CONFIRMATION NUMBER and an ONLINE ORDER RECEIPT. When your order is shipped out of our warehouse, UPS will e-mail you a PACKAGE TRACKING NUMBER to track your order. If you have your UPS TRACKING # CLICK HERE! For International orders, e-mail or call us during business hours. Please provide your order number and date of purchase. We will do our best to respond within 24 hours and let you know your order status. What is your return policy? To return an item from GSpotRetroShirts.com, you must call or e-mail us during business hours for a Return Authorization number and instructions. Product sent back should be sent via USPS Priority Mail with insurance and tracking number. UPS or FedEx the same way. If you are sent the wrong item or chainstitched name is misspelled, we will credit for return freight, fix your order, and re-ship freight free. If your item doesn't fit or you don't like an item, we will not credit freight. We will happily take the product back and give a refund (except for chainstitched names or flocks) or credit towards other product. We cannot issue a refund for embroidered names or flock embellishments. We cannot refund shipping/handling charges. We will pay freight back to correct our mistake. There will be a 10% re-stocking fee on all returned merchandise returned after 30 days of an invoice in unused condition. For every subsequent 30 days an additional 10% fee will be added. Items which are received dirty, worn, price-ticketed, or items bought on closeout or discounted will not be accepted for return. We cannot accept returns of any kind after 90 days from purchase date. return to top |
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